This Privacy Policy explains how our store (“we,” “us,” or “the Site”) collects, uses, and discloses your personal information when you visit or make a purchase from us.
1. Personal Information We Collect
When you visit our Site, we automatically collect certain information about your device, your interaction with the Site, and details necessary to fulfill your order. We may also collect additional information if you contact our customer support team.
“Personal Information” refers to any data that can identify an individual. Below is a summary of what we collect and why:
Device Information
Examples collected: Browser version, IP address, time zone, cookies, pages/products viewed, search terms, and interaction data.
Purpose: To properly display our website and analyze user behavior for performance optimization.
Collected via: Cookies, log files, web beacons, and tracking tags.
Order Information
Examples collected: Name, billing and shipping addresses, payment details (including credit card numbers), email, and phone number.
Purpose: To process your payment, fulfill your order, provide order confirmations, communicate with you, detect fraud, and deliver marketing messages (if opted-in).
2. Minors
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has submitted personal information, please contact us to request deletion.
3. How We Use Personal Information
We use your personal data to:
- Offer and deliver products
- Process payments and complete transactions
- Ship your orders
- Provide customer support
- Share product updates, offers, or marketing content (when permitted)
4. Legal Basis for Processing (GDPR)
If you reside in the European Economic Area (EEA), we process your information based on the following legal grounds:
- Your consent
- Fulfillment of a contract
- Compliance with legal obligations
- Protection of vital interests
- Public interest
- Legitimate business interests (without overriding your rights)
5. Data Retention
We retain your personal information for our records unless and until you ask us to delete it. See the Your Rights section below for details.
6. Automated Decision-Making
We do not engage in fully automated decision-making that has legal or significant consequences.
Some limited automated rules may apply, such as:
- Temporary blocking of IPs after repeated failed payments
- Temporary blacklist of flagged credit cards
7. Your Rights (GDPR & CCPA)
For EEA Residents (GDPR):
You have the right to:
- Access the personal data we hold about you
- Request correction, updating, or deletion
- Port your data to another service
We process your data in Ireland and may transfer it to Canada, the U.S., or other regions for further processing.
For California Residents (CCPA):
You have the right to:
- Know what personal information we collect
- Access, update, or delete your data
- Appoint an authorized agent to submit requests on your behalf
To exercise any of these rights, please contact us using the details below.
8. Cookies
We use cookies to enhance your browsing experience by:
- Remembering login and location preferences
- Understanding how visitors interact with the site
Types of cookies used include: functional, performance, advertising, and social media cookies.
9. Do Not Track
Our website does not change its data collection behavior in response to “Do Not Track” signals, due to the lack of a standardized industry approach.
10. Updates to This Policy
We may periodically update this Privacy Policy to reflect operational, legal, or regulatory changes. Revisions will be posted on this page.
11. Contact Us
For questions, requests, or complaints about our privacy practices, please contact us at:
Email: support@ohsolefun.com
Mailing Address: (Insert your business address here)